Shipping Policy

We aim to carefully create and dispatch each order as quickly as possible, ensuring every piece is thoughtfully prepared for its journey to you.

All items are made to order, and orders are typically shipped within 10 business days unless otherwise specified.
During busy periods, launches, or sales, processing times may vary slightly.
You will receive a confirmation email once your order has been shipped.

We offer a variety of shipping options at checkout. Delivery timeframes are estimates only and may vary depending on your location and postal service delays.

Standard Shipping - $10 AUD: 2–6 business days
Express Shipping - $15 AUD: 1–3 business days
Local Delivery to Port Macquarie - $5 AUD

Once your order has been dispatched, delivery is the responsibility of Australia Post.

While we do our best to assist, we are not responsible for parcels once they have been handed over to the shipping carrier. If your order is delayed or missing, please contact the carrier directly using your tracking details.

Please ensure all shipping details are correct at checkout.
We are not responsible for orders sent to incorrectly provided addresses.
If you have entered your address incorrectly, please contact us as soon as possible.